New Year, New Outlook on Delegation

It’s often said that small business owners wear a lot of hats. Heck, you probably wear ALL the hats. You’re the receptionist, the warehouse staff, the brains and brawn, and heart and soul of your business. And while you have likely done a great job carrying it all, you’ve no doubt spent a fair amount of 2019 feeling overwhelmed and overworked. Perhaps you’ve realized that as the size and span of your company has grown, you haven’t been able to give each task your full energy or attention. And when you own a business, every task needs attention every day. So, instead of running the risk of quality giving way to speed and efficiency, perhaps it’s time to look outside yourself for the success of your business.

Should 2020 be the year you start to focus on delegation?

Adding staff, or else allowing existing staff to take on more responsibility, allows you to be more in-touch with your business. It can add to the success of your company by allowing employees to feel responsible for business achievements. Delegating tasks also lets you take a step back and look objectively at what’s working, and what needs to be tweaked.

Because it can be hard to farm out pieces of your brainchild, here are a few ideas to help you decide what you should delegate:

  • Think about the tasks that you find exhausting or overwhelming.
  • Consider the strengths of your staff, or what they might enjoy.
  • Which tasks are the most time-consuming?
  • Which tasks can you temporarily unload tasks during busier seasons?

And while your small, close-knit staff can often feel more friend group than employee/employer, task delegation is when you need to channel your inner manager. When asking other staff members to take on responsibility for various aspects of your business, make sure you set clear guidelines and timelines, provide sufficient training, monitor the progress of this task, and provide regular feedback.

For Phoenix small business owners, Pacesetter is able to enhance your business, no matter your staff size. We offer professional, skilled support for all administrative tasks including call handling, mail processing, appointment scheduling, and more. Plus, we offer top-grade Scottsdale offices and meeting rooms to encourage a productive environment. High-speed internet, comfortable furnishings, clean and bright space, and competent staff are what make Pacesetter Workspaces the premier location for Phoenix office leasing.

Give us a call to take a tour of our Arizona office suites. You’ll be amazed at all the ways Pacesetter can help you meet your business new year’s resolutions.